Privacy Policy (updated January 2021)

 

What types of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information that you provide us with (including name, email, phone number, communications).

 

How do we collect information?

The only way in which we would have access to your personal information would be if you send us a message via our contact form on our website. We collect personal information you give us here such as your name, phone number and email address. Your personal information will be used for the purpose of communicating with you outlined below.

If you no longer want us to maintain the information you provided to us, please contact us at deanna@velocedietetics.ca.

 

How do we store, use, share and disclose our site visitors’ information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

How do we communicate with our site visitors?

We may contact you for the purpose of discussing our services, booking appointments, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, or text messages. 

How do we use cookies and other tracking tools?

Our website uses Cookies for security reasons and analytics tools. The following Cookies are used on this website:

  • XSRF-TOKEN: used for security reasons; duration is the session; this cookie is essential

  • hs: used for security reasons; duration is the session; this cookie is essential

  • SSR-caching: used to indicate the system from which the site was rendered; duration is 1 minute; this cookie is essential

  • bSession: used for system effectiveness measurement; duration is 30 minutes; this cookie is essential

Privacy policy updates 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at deanna@velocedietetics.ca  or reach out to us via the Contact Us tab on our website.